Technology Quickstart Guide for Faculty

How do I get technology help?
The NMC Technology Help Desk

HelpDesk website: www.nmc.edu/helpdesk/
Submit a Ticket
E-mail: HelpDesk@nmc.edu
Phone: (231) 995-3020

How do I schedule a video playback or request media equipment for a class?
Media Requests

E-mail: mediarequests@nmc.edu
Phone: (231) 995-1070
Office: Osterlin 134

How do I get immediate technology help when I am in the classroom?
Media Helpline: 995-1071
To playback a requested video, Video Distribution: 995-1571

Quick Links to Important Online Resources

Access to class and personal information
Banner Self-Service: www.nmc.edu/selfservice
Desktop Computing Resources: www.nmc.edu/helpdesk/desktop-computing/
Access to NMC's online learning system:
NMC's eLearning (Moodle) Website: elearning.nmc.edu

There are MANY valuable resources under Course Categories: Help Resources!

Moodle 101: The Basics: An introduction to Moodle from the student viewpoint.

Office 2007 Resources: Tutorials, guides, workshop schedule, and more

Staff Lounge & Cantina: This area is designed primarily for Faculty!!!!
Requires your NMC ID to login. Resources and topics include:

How Do I ... ? Discussion Forum

Upcoming Workshops & Conferences

Student Tutorials

Instructor Resources & Totorials, including:

Using Moodle (Guidebook and Tutorials)

Computer Skill Basics for Online Teachers (but good for all to know!)

Web Conferencing: Elluminate Live!

Clickers for the Classroom (CPS: Classroom Performance Systems)

and More (it keeps growing!!!)

Access to FLO (Flexible Learning Options) courses, programs and related information:
     Flexible Learning Options (FLO) website: www.nmc.edu/flo
Access to your NMC e-mail using the web interface:
     Groupwise Web Access: groupwise.nmc.edu
Access to your NMC Quarantined e-mail
     Barracuda: https://barracuda.nmc.edu
Looking up your NMC ID (go to www.nmc.edu/helpdesk and locate under the NMC ID tab)
Changing your NMC ID password: https://secure.nmc.edu/password/
Access to the variety of library resources
     Osterlin Library: www.nmc.edu/library

MANY, MANY resources are available here... below are just a few:

Online catalog (iLink)

Online database access

Resources For Faculty

Reference and Information: 231.995.1540

Circulation and Service: 231.995.1060

Ask a librarian: library@nmc.edu

Virtual Reference: Research Help Now

Get an NMC Phone Number with Voice Mailbox without having an actual phone!
     Contact the Office Manager of your Academic Area to request this capability
Get directory information for another person or office at NMC:
     Online Directory: www.nmc.edu/staff/
     Phone Directory for NMC Staff Directory: www.nmc.edu/staff/nmc-phone-directory.pdf
Access information on using your Voice Mail
     Voice Mail Help : www.nmc.edu/its/telephone/

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