Operations

NMC conducts college operations in a manner reflecting the highest standards of business and professional ethics, legal compliance, and accountability to the public trust. College leaders guide the institution in setting directions and in seeking opportunities to build and sustain an effective learning environment. NMC promotes a goals and outcomes related culture by collecting and using data to responsibly manage its operations and to inform performance improvement.

Outcomes and Measures

Outcome #1: NMC has effective governance, leadership and communication systems

• Stakeholder opinion of the governance system
• Governance system is responsive to decision-making processes and needs of employees
• Conflict of Interest
• Employee opinion of communication systems (Constellation Survey - 2005)

Outcome #2: NMC effectively manages its employees

• Effectiveness of HR processes
• Results of Investing In Adjuncts action project

Outcome #3: NMC manages its fiscal resources well

• Annual budget results within acceptable variances
• Adherance to Board of Trustees' Resource Guidlines - including adherence to polices on financial reserves
• Level of insurance
• Adherance to purchasing policies and procedures
• External assessments:
  1. Audit results overall
  2. Bond rating

Outcome #4: NMC effectively maintains and uses its facilities

• Expenditures to maintain physical plant
• Physical plant major maintenance
• Efficient use of classroom facilities
• Community opinion of NMC's campus appearance (Community Awareness Survey)

Outcome #5: NMC effectively uses technology

• Employee satisfaction with the available technology, support and training.
• Students satisfaction with the available technology
• Benchmarks with other community colleges and their level of technology

Outcome #6: NMC has effective planning and information systems

• Analysis of the process for annual planning
• Stakeholder opinion on planning processes (Constellation Survey - 2005)
• Benchmarks in place for Institutional Effectiveness measures
• Employee opinion on accessibility of information (Constellation Survey - 2005)