Workforce

NMC supports economic development by providing programs responsive to key economic drivers and in support of business and partnership needs. NMC is committed to developing support services that will attract new business to the region by working collaboratively with community agencies, by assessing the economic climate, and by providing excellent reputable training and research programs. The workforce criterion assesses how well NMC serves in this capacity.

Outcome and Measures

Outcome #1: NMC supports economic development in the community

• Community opinion about NMC's value (Community Awareness Survey)

Outcome #2: Responds appropriately to community's organizational and workforce learning needs

• Participant learning goal achievement (LG2 Course Evaluations)
• Participant agreement that the skills learned in the training will be useful on the job (LG3 Training Evaluations)

Outcome #3: NMC offers quality educational opportunities

• Participant opinion on quality of course/training (LG3 Training Evaluations)
• Community opinion of training (Community Awareness Survey)
• Participant impact
• Organizational Satisfaction
• Organizational Impact

Continuous Improvement Processes - PSSA - Services self-assessment

Methods of Measurement