Crisis Procedures

A crisis is defined as an incident that negatively impacts people or property at the College. A crisis may or may not require immediate personal action.

An emergency is defined as an incident that requires immediate personal action. Procedures for emergency situations are at www.nmc.edu/security/emergency-procedures.html

Maintenance Crisis

Examples: loss of power, heat, cooling, water pipe emergency.
In a maintenance crisis please contact the Facilities Staff at 995-1111 (24 hrs. / 7 days)

Custodial Crisis

Example: Supplies Empty, Spills, etc.
In a custodial crisis please contact the Facilities Staff at 995-1111 (24 hrs. / 7 days)

Employee Personal Crisis

In an employee personal crisis, refer that employee to the Employee Assistance Program (EAP): 947-8387

Student Personal Crisis

Please refer students with personal crisis to one of the following:

1. Third Level Crisis Center 1-800-442-7315
2. NMC Counseling 995-1040

Student Illness/Injury

If the student can walk to Health Services during hours of operation, then please call ahead, 995-1256, and advise student to walk to the Health Services Office to be seen.

If the student cannot walk to Health Services due to illness or injury, then this is an emergency, please refer to Code White and call 911.

Never transport an ill or injured student! Doing so could put the student in further danger for lack of appropriate medical attention on-scene.

Employee Illness/Injury

Work Related and non-life threatening call Human Resources at 995-1362.

Work Related and life threatening (person cannot walk without assistance), please refer to Code White and call 911.

Non-work related and non-life threatening, then refer the employee to his/her family physician, a walk-in clinic or the Munson Emergency Room.

Non-work related and life threatening (person cannot walk without assistance), please refer to Code White and call 911.

Never transport an ill or injured employee or guest of the College! Doing so could put the individual in further danger for lack of appropriate medical attention on-scene.

Theft

If you are the victim of theft and/or extortion while on NMC property please contact one of the following:

1. Campus Security and Safety: 883-9099
2. Campus Security Manager: Sharlice Smith
   Work: (231) 995-1939
   Cell: (231) 715-0000
   ssmith@nmc.edu
3. If you cannot reach either of the above, then contact the Traverse City Police Department non-emergency number and request an officer meet you and take a report: 922-4550