Systems & LAN Management (SLM)

Meet the SLM team:

• Dan Wasson, Director Systems and LAN Management, 995-1164
• Connie Minster, Technician-System Support (shared with ITS), 995-1044
• Bryce Turner, Analyst-Computer Network and Computer Systems, 995-1990
• Steve Dix, Analyst-Computer Network and Computer Systems, 995-1024
• Beth Norconk, Administrator-Computer Network and Computer Systems, 995-1069
• Hema Daya, Administrator-Computer Network and Computer Systems, 995-1581
• Robin Fitzgerald, Administrator-Computer Network and Computer Systems, 995-1305

SLM provides management and technical support for all local area network operations and the 1,200 desktop computers on five different campuses. In order to efficiently and effectively support this system we have developed response priorities when dealing with issues and problems.

1. Networks and servers - obviously our highest priority
2. Computer classrooms - used for instructional purposes
3. Instructor computers in general classrooms
4. Computer labs - used by students to work on assignments
5. Faculty and staff office computers
6. Other requests

You may either browse through the service categories listed in the upper menu, or use the search engine that indexes only SLM documents.

Banner-related and network services not listed here are covered by SLM's counterpart, Information Technology Services (www.nmc.edu/its).