Staff HR Policy D-739.02
Institutional Effectiveness Criterion: Culture

Valued Service-Support Staff

Staff Hired After February 1, 1986

Regular full-time or part-time support staff hired after February 1, 1986 will be provided an annual valued service payment according to the parameters outlined below.

Process for approval

The supervisor is charged with the responsibility of approving an activity for valued service credit, checking with Human Resources for guidance as needed.

Criteria for Eligibility

Regular full-time or part time support staff members who meet the following criteria are eligible for the annual Valued Service payment:

  1. Have completed their eighth consecutive year of employment at NMC in a regular appointment.
  2. Have served one year at the top of their current salary level.
  3. Have completed at least 24 hours of professional development in the prior fiscal year, July 1 through June 30, (as evidenced in the Individual Development Plan annual summary in the Performance Feedback system initiated in 2004-05).
  4. Were hired after February 1, 1986 and are not eligible for the longevity plan in effect prior to that date.
  5. Employees eligible for Valued Service payments effective June 30, 2004 will continue to be eligible regardless of step placement on the revised salary schedule effective July 1, 2004.

Calculating Credit Hours

When submitting valued service requests in advance of the activity or event to your supervisor, it is important to calculate credit hours correctly. NMC recognizes valued service credit on an hour-for-hour basis for all educational contact time.

Exceptions: Exceptions may be made at the discretion of the supervisor to count other time (e.g. non-education time such as lunches) for valued service credit by considering the rationale to do so from the support staff members.

To calculate credit hours:

  • Calculate the full length of the activity, from the beginning time to the end time. For example, a one-day conference may have a total activity length of 7.25 hours.
  • Subtract out non-educational time. This includes registration, meals, breaks, exhibit halls, general announcements, etc. For example, in the conference above, 2.25 hours (or two hours and 15 minutes) may be non-educational in nature, for a remainder of five hours of actual educational time.
  • The number of credit hours to request is the time left after subtracting out non-educational time. In the example above, the total valued service credit hours awarded would be five.

NMC recognizes and awards credit to the quarter hour. For example, if a one-day program has five hours and 45 minutes of actual educational contact time, the number of credit hours awarded is 5.75.

  1. Professional Development Activities related to your annual goals may include, but are not limited to:
    1. Seminars or webinars pertaining to your department or area of the College
    2. Courses to build skills and knowledge within your specialty
    3. Courses building personal skills such as time/stress management techniques, interpersonal relationship skill building, leadership seminars, teamwork skills
    4. Courses building core competencies listed on the Staff Performance Feedback forms
    5. Professional association meetings and presentations
    6. Exchanges or visitations with other colleges or organizations having model or "best practice" programs
    7. Self-study programs such as journals, texts or videos related to your area
    8. Opening Conference Professional Development Day
    9. Training on new versions of software or programs required for your job (e.g. Banner, GroupWise) (4 hour maximum
    10. Participation in shared governance (College councils and committees - 4 hour maximum)
  2. Activities that are not considered professional development for Valued Service purposes:
    1. NMC Opening Conference faculty and staff general meetings,
    2. Classes that do not pertain to your area of the College or your job (e.g. art, music, crafts, classes for a degree that is not required for your job)
    3. Participation in Human Resource required legal compliance trainings such as Alcohol and Illicit Drugs policy, etc.

Payment Amount

The support staff member will receive $250 the first year eligible. Each year thereafter, the payment will increase by $50, to a maximum payment of $800, (based on 1,950 hours annually at $0.41 per hour).

Payment Method

The Valued Service payment will be made in a lump sum with the first regular pay in July, if paperwork is submitted according to pay period deadlines.


Within Support Staff Employee Category: If a support staff member receiving this Valued Service payment is promoted to a higher level support staff position, the payment amount will be grandfathered in, moving forward, at their current progression.

Promotion into a Salaried Position: If a support staff member receives a promotion to a salaried position, and the support staff person has been receiving Valued Service payments for the preceding twelve months prior to promotion, the Valued Service payment will be included with the employee's regular earnings and overtime earnings to calculate the new salary.

If any provisions(s) of this policy or set of bylaws conflicts with laws applicable to Northwestern Michigan College, including the Community College Act of 1966, the Freedom of Information Act, or the Open Meetings Act, as each may be amended from time to time, such laws shall control and supersede such provisions(s).

Revised on 4/17/09

Authorized on 3/17/06

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