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Student Success Coaches

NMC offers free Success Coaches to help you in many areas along your academic journey. We offer one-on-one coaching as well as seminars and workshops. Stop into the center to meet a Success Coach or call (231) 995-2828 or email us at You can also contact us by filling out our Contact Form.

Meet the Team


Coach HansenErica Hansen

Success Coach

Hello! My name is Erica Hansen and I am your go-to Online Student Success Coach. (I can see students in person also.) I am excited to be a part of the team of Student Success Coaches here at NMC! I come here from an accumulation of careers and life adventures: I've worked in Non-profit, Technology, and Corporate America; Small companies and Fortune 100-sized companies. I spent a number of years in higher education in New York City at Manhattan School of Music, and as Adjunct Faculty at Columbia University.

I can help you with setting effective study habits, working out a time management/scheduling system, managing stress/anxiety, work/life balance, and connect you to the amazing resources you have available to you as students of NMC. I LOVE coaching the student population and have respect for you as an individual and where you are right now in your life. Come visit me!

ToddTodd Parker

Native American Success Coach


Sally Smarsty

Student Success Coordinator / Success Coach

My name is Sally, and I'm your Student Success Coordinator!

I know that everyone has different goals and different strengths. We are here to help you play up your strengths and work on your shortcomings!

Jen Strauss

Success Coach

My name is Jen Strauss and I am a Student Success Coach. I believe that it is the wise person who knows how to ask for help when they need it. I am here to help you navigate obstacles, avoid distractions, get organized, study smarter and relieve stress so you can successfully embrace your academic career while attending NMC.

I am a former teacher of ten years. I taught Earth and Environmental Science, Elementary Education and Middle School Language Arts. In 1993, I started my consulting business Story Be Told to help educators, students, organizations, and individuals use STORY or narrative to clarify and accomplish their goals. I look forward to hearing your story and helping you stay on course with your educational, personal and career goals.


Need to contact one of the Coaches? Call us at (231) 995-2828.

Want to make an appointment? Go to My Success and schedule through the Your Services page or fill out our Contact Form.

Want to make a coaching appointment?

Current students can schedule an appointment here!

Section Navigation Student Services & Resources