Staff Biographies

Richard Wolin, M.B.A., Director of Training servicesRichard Wolin

  • Contact information: Director of the Michigan Manufacturing Technology Center-Northern Lower office
  • Innovation Engineering Black Belt (NIST-MEP/Eureka Ranch)
  • Certified Lean Office Champion Trainer (U of M)
  • Certified Human Performance Technology Consultant (ISPI)
  • Certified Professional Business Advisor (NIST-MEP)
  • Developer of the Active Learning Model (ALM™) system
  • Michigan Lean Consortium Board of Directors

Contact Information:

Heather Fraizer, Ph.D., Training SpecialistHeather Fraizer

  • Certified Lean Champion (Northwestern Michigan College)
  • Certified Lean Healthcare Champion (University of Michigan, College of Engineering, Center for Professional Development)
  • Certified Facilitator (Michigan State University Extension Program)
  • DISC Workplace Behavioral Styles Certified Trainer (Leadership Resources & Consulting)
  • Experience in lean project coaching, strategic planning facilitation, personal productivity and leadership skills training

Contact information:

Lisa Rollin, Grant CoordinatorLisa Rollin

  • Over 25 years of experience coordinating and manage state and federally funded training grants.
  • Program coordinator for Training Services’ Lean Learning Consortium

Contact Information:

Vicki Rumbach, Administrative AssistantVicki Rumbach

  • Expertise in organization, Microsoft Office, event coordination, customer service, tracking information and office management.
  • Business Associates degree in progress, concentrating on computer software and administration.
  • Microsoft Office Certification in Excel.

Contact Information:

Kennith Scott, Training SpecialistKen Scott

  • Over 10 years of manufacturing experience including:
    • Sr. Manufacturing Engineer
    • Frontline Supervisor
    • Value Stream Owner
    • Certified Lean Six Sigma Black Belt


Betsy Williams, New business development and Training SpecialistBetsy Williams

  • Former travel executive and consultant, Betsy has over 30 years of operational development and management experience
  • SHRM Human Resource Specialist
  • Current Traverse City Area Human Resource Board Member
  • Current Traverse City Chamber Healthcare Committee Member
  • Certified DISC Trainer

Contact information:

Section Navigation Academic Programs
up arrowscroll bardown arrow