Staff Biographies

Richard WolinRichard Wolin, M.B.A., Director of Training services

  • Contact Information: Director of the Michigan Manufacturing Technology Center-Northern Lower office
  • Innovation Engineering Black Belt (NIST-MEP/Eureka Ranch)
  • Certified Lean Office Champion Trainer (U of M)
  • Certified Human Performance Technology Consultant (ISPI)
  • Certified Professional Business Advisor (NIST-MEP)
  • Developer of the Active Learning Model (ALM™) system
  • Michigan Lean Consortium Board of Directors

Contact Information:

Heather FraizerHeather Fraizer, Ph.D., Training Specialist

  • Certified Lean Champion (Northwestern Michigan College)
  • Certified Lean Healthcare Champion (University of Michigan, College of Engineering, Center for Professional Development)
  • Certified Facilitator (Michigan State University Extension Program)
  • DISC Workplace Behavioral Styles Certified Trainer (Leadership Resources & Consulting)
  • Experience in lean project coaching, strategic planning facilitation, personal productivity and leadership skills training

Contact Information:

Ken ScottKennith Scott, Training Specialist

  • Over 10 years of manufacturing experience including:
    • Sr. Manufacturing Engineer
    • Frontline Supervisor
    • Value Stream Owner
    • Certified Lean Six Sigma Black Belt

Contact Information:

Betsy WilliamsBetsy Williams, New Business Development And Training Specialist

  • Former travel executive and consultant, Betsy has over 30 years of operational development and management experience
  • SHRM Human Resource Specialist
  • Current Traverse City Area Human Resource Board Member
  • Current Traverse City Chamber Healthcare Committee Member
  • Certified DISC Trainer

Contact Information:

Lynn Tilson, Training Specialist

  • Bachelor of Science Degree - Education, Aquinas College
  • Master of Art Degree - Education, Ball State University
  • Certified Six Sigma Black Belt - Haemonetics Business Process Excellence Program
  • Certified Lean Process Improvement - General Electric Medical Services
  • Certified in PMP

Contact Information

Lisa RollinLisa Rollin, Grant Coordinator

  • Over 25 years of experience coordinating and manage state and federally funded training grants.
  • Program coordinator for Training Services’ Lean Learning Consortium

Contact Information:

Vicki RumbachVicki Rumbach, Administrative Assistant

  • Expertise in organization, Microsoft Office, event coordination, customer service, tracking information and office management.
  • Business Associates degree in progress, concentrating on computer software and administration.
  • Microsoft Office Certification in Excel.

Contact Information:

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