Continuous Quality Improvement

NMC Training Services offers a variety of quality and process improvement tools to support continuous improvement efforts at your organization. Topics covered include:

  • Set-up Reduction (SMED)
  • Total Productive Maintenance
  • Gap Analysis for ISO/QS/TS
  • Measurement System Analysis (MSA)
  • Failure Mode and Effects Analysis (FMEA)

APQP and PPAP Processes

  • Utilize APQP and PPAP processes effectively to meet customer requirements
  • Define APQP, control plans and PPAP processes and the application of these processes to your organization
  • Describe the relationship of APQP to control plans and PPAP and quality planning responsibilities
  • Describe the reason for and benefits of quality planning
  • Identify the inputs and outputs of the phases of APQP
  • Define APQP methodology and the relationship of APQP and control plans
  • Determine the impact of APQP to Quality Systems requirements
  • Describe the relationship of PPAP to APQP and Quality System requirements
  • Define and identify the sources for the inputs and outputs of the production, assessment, and corrective action phase of APQP
  • Determine the impact of PPAP to their organization


Learn the basic purpose and tools of these internationally recognized quality systems. At the end of the session, you will be able to:

  • Articulate the reasons for undertaking a quality system implementation
  • Identify the benefits and pitfalls and determine implementation responsibilities
  • Summarize the requirements of the quality system
  • Describe the impact of an organization’s culture on Quality System implementation
  • Summarize quality management system implementation requirements
  • Determine the authority and responsibility for the implementation process
  • List third-party registrar selection criteria
  • Identify quality system resources and references
  • Identify management’s role during a registration audit including protocol and recourse


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