Lean principles are already well established as playing an important role in boosting profits and eliminating waste in manufacturing or production environments — but why stop there?
As many manufacturers realized dramatically lower lead times to produce goods, they started turning to their office flows as the next obstacle. This is how lean initially moved into office settings. Now a wide variety of service sectors are realizing the benefits of lean thinking including insurance, healthcare, financial services, IT and education. We work closely both with manufacturing office settings and service delivery companies to improve their workflows by helping them clarify what the customer values (is paying for), identify waste, and work systematically to eliminate waste.
We can assist you in your lean journey through a variety of services including introductory overview training (See our Power of Lean offerings), on site facilitated lean improvement projects, on site training around specific lean tools, and our six-month long Lean Office Champion training.