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Introducing New Training Specialist Lynn Tilson

Lynn TilsonBy Richard Wolin, Training Services Director

It is my pleasure to introduce our new staff member Lynn Tilson. Lynn joined the NMC Training Services’ team in October, and we are excited about the skills she brings to our clients, partners, and the region.

Our mission at NMC Training Services is to “Enhance the talent of the region’s workforce, enable organizations to be successful, and contribute to the economic health of our region.” Lynn is already working with local organizations to develop their Lean expertise at both the strategic and tactical levels. Having worked in healthcare and blood management, Lynn saw firsthand how following a plan can literally impact people’s lives. This is why her driving philosophy is the Ben Franklin quote, “If you fail to plan, you are planning to fail.”

As a Lean, Six-Sigma Black Belt with a wealth of experience in transactional lean and strong analytical skills, Lynn will be a great compliment to our team’s growing skill set. She most recently came from Owens Illinois, a global leader in glass container and packaging products serving the food, wine, spirits, and beer industries of Ohio. The variety of industries Lynn has worked in will serve as an outstanding resource to the diverse organizations in our region.

Lynn holds a Master’s Degree from Ball State University and an undergraduate degree from Aquinas College but is a die-hard U-of-M fan especially when it comes to football and women’s softball. Lynn is an avid outdoor person year-around which is a big reason she choose to live in northern Michigan. She grew up in Sault Saint Marie, Michigan, and also lived in the Traverse City area for a while and found the perfect opportunity to get back to our region.

Lynn has had an immediate impact on our team through her redesign of our long-standing Lean Office Simulation. This four-hour training program on transactional lean is an order-to-invoice process, was developed a dozen years ago, and delivered over a hundred times. Lynn, through her analysis and work with our team, identified ways to increase the value-added time to the learner and reduce the trainer explanation time by 50 percent. She also increased the value-added learning time by 10 percent, reduced the kit restocking time by 50 percent, and the reduced footprint for the simulation kit to one quarter of the original. This is just a simple example of how even seasoned Lean practitioners can benefit from a fresh perspective and a new set of eyes.

Lynn’s calendar is already filling up with projects like Hoshin Planning, Lean Metric Systems, and Lean Office Simulations. I hope you have the opportunity to meet Lynn in person and discuss your challenges related to the flow of transactions. If you need an ice-breaker, just ask Lynn about U-of-M sports.

Richard Wolin, Director of Training Services
MMTC-Northern Lower Region at NMC, (231) 995-2003
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