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New In ‘19

Lynn GeigerBY: LYNN GEIGER, assistant trainer

Like many others, we are taking the opportunity January provides to look at what’s new and what’s to come with the beginning of another year. In our case, we have new trainers, new offerings in the works, a new radio program focused on manufacturing, and a new office space for Training Services! Here’s the latest:


Karen GoikeKaren Goike, who joined the Training Services team in the summer of 2017 as support staff, was recently promoted to a training specialist with the group. She is a certified Project Management Professional and has more than 25 years of experience in project management and business analysis. She is also a graduate of Training Services’ Lean Office Champion program. Her core training competencies include project management, workflow analysis and design, productivity, and effective communications. Watch for news of a new offering in project management that will satisfy the educational requirements for the Project Management Professional certification. Karen also currently offers training in work productivity.

Rob SummersRob Summers, senior business advisor in manufacturing, is in the process of designing the next level of lean training. For those individuals who have Lean Champion certification, there will soon be an opportunity to take it to the next level with the Lean Master Program. The project-based program uses a coaching model as participants work toward completion of a significant improvement project within their organizations. Stay tuned for further details on this new program!

Finally, Kevin Olds will be joining Training Services at the end of the month as the office’s second senior business advisor in manufacturing. Most recently living and working in Florida, Kevin is originally from northern Michigan and is excited to be moving back. He has ten years of manufacturing experience in roles including production supervisor, production manager, process improvement manager, and continuous improvement manager. He has also coached and led the execution of nearly 250 rapid improvement/kaizen events. He spent ten years in the U.S. Navy, with five years as a certified process change agent and an instructor in the certification of Lean Six Sigma Green Belt, Buffer Management Tool (BMT), and Theory of Constraints (TOC). He is also a certified Six Sigma Black Belt. Kevin will be working closely with fellow manufacturing business advisor Rob Summers over the next few months on various client lean projects and related training. Welcome, Kevin!


This actually started in November, but keep your ears tuned to a new monthly manufacturing segment on The Ron Jolly Show on NewsTalk 580 WTCM. Tune in at 8:35 a.m. on the second Monday of the month to hear Ron chat with that month’s featured local manufacturer and Training Services about manufacturing in the north. So far the program has spotlighted Great Lakes Stainless and Strata Design, which just celebrated 30 years in business last month. Congratulations, Tyler and Jen Cerny and team!


Industrial Revolution 4.0 – or Industry 4.0 as it’s commonly referred – is the merging of people, machines, technology, and “the cloud” to produce just the right quantity of goods and services at the right time with the appropriate quality to meet the demand. While water and steam, electricity and automation powered previous industrial revolutions, Industry 4.0 is powered by cyber-physical systems, the merging of computing power and secure cloud data with sensors and robotic machines. Where Training Services fits into all of this is through our role as the Northern Office of the Michigan Manufacturing Technology Center. Now underway is the development of an Industry 4.0 Lab at NMC’s Aero Park Campus that will illustrate these principals and concepts as applied to a manufacturing environment. Eventual training topics will include lean simulations, big data, additive manufacturing, and cobots (robots that interact with humans in a shared workspace).


Finally, the new year is bringing a new location for the Training Services office … though just a few hundred feet from our old space. We are still located at the Aero Park Campus (Parsons-Stulen Building) at 2600 Aero Park Drive. For visitors to our office, however, you can now access us directly from the parking lot on the east side of the building. Our phone remains unchanged at (231) 995-2218.

From all of us on the Training Services team – Rich, Betsy, Lisa, Rob, Karen, Kevin, Matt, and Lynn – we wish you a great start to 2019 and look forward to our work together in the coming year. Cheers!

(231) 995-2212

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