Credit Card Payment Service Fee FAQs

Credit Card Service fee Information

A 2.75% service fee (minimum fee $3.00) applies to all payments made by credit card for NMC tuition, fees, and other student account charges related to academic courses. Credit card payments for these charges are only processed through NMC Self-Service. Visa, MasterCard, Discover (including JCB, Diners Pay & China Union Network), and American Express are accepted.

You can avoid paying the 2.75% service fee by paying on NMC Self-Service with an e-check (bank transfer from checking or savings account) or with a debit card. Debit card payments must be entered in the debit card menu option to avoid the fee. Payments by cash, check, or money order can be made in person at Enrollment Services (Tanis Building, main level), and checks and money orders can be mailed to Northwestern Michigan College, Student Financial Services, 1701 East Front Street, Traverse City, MI 49686.

We hope this page will answer any questions you may have. Click on the questions to see the answers:

Which Credit Cards Does TouchNet PayPath Accept?

Visa, MasterCard, Discover (including JCB, Diners Pay & China Union Network), and American Express are accepted

Why Does NMC Charge A Service Fee For The Use Of Credit Cards?

NMC has contracted with a third-party company, TouchNet PayPath, to provide secure credit card processing services for certain student transactions (tuition, fees, and other charges related to academic courses). The fee is being charged by the third-party processor, not NMC. This arrangement enables the college to continue to provide students with a credit card payment option, while reducing the overall cost of payment processing. The cost of using credit cards is carried only by the small number of students using them rather than being shared across all students.

Is There Any Way I Can Avoid Paying A Service Fee?

You can avoid paying the 2.75% Service fee by paying on NMC Self-Service with an e-check (bank transfer from your checking or savings account) or with a debit card. Debit card payments must be entered in the debit card menu option. If they are entered as a credit card, the Service fee will apply. Payments by cash, check, or money order can be made in person at Enrollment Services (Tanis Building, main level), and checks can be mailed to Northwestern Michigan College, Student Financial Services, 1701 East Front Street, Traverse City, MI 49686.

Can I Make A Credit Card Payment Over The Phone?

No. Credit card payments for tuition, fees, and other charges related to academic courses cannot be made over the phone or via mail. This is dictated by the agreement with our payment processor.

Can I Make A Credit Card Payment In Person?

Credit card payments are not accepted at the front desk in Student Financial Services, but can be made through NMC Self-Service from any location where you can access the internet. This includes dedicated computers in the Enrollment Services Office, where you can get assistance with how to pay on line, and additional computers in the Tanis Atrium provided for your Self-Service access.

If I Make A Credit Card Payment In Error, Will My Service Fee Be Refunded?

No. The Service fee is not refundable even if the payment to which it relates is canceled, refunded, credited, or charged back.

If I Use A Debit Card As A Credit Card, Will I Be Charged A Service Fee?

Yes. If you use your debit card in the credit card payment option to pay your student account charges, you will be charged the 2.75% Service fee. You must choose the debit card option to avoid the fee.

Will The Service Fee That I Am Charged Show Up On My Student Account Bill?

No. The Service fee is assessed by the third party company, TouchNet PayPath, in addition to the payment. The Service fee will appear on your credit card statement, but not on your student account. On your credit card statement, you will see two transactions: one for the student account payment, and one for the Service fee.

Does The Service Fee Apply To Flight And Housing Deposits, Extended Education Classes, And Transcript Fees?

No. Service fees are are only charged on the student account payments as described above and will NOT affect any other transactions on our campuses where credit cards are accepted.

If I Receive A Refund From My Student Account And I Paid My Charges With A Credit Card, Will My Card Be Refunded?

Yes. Refunds will go first to the credit card (s) used to pay for your account charges. If the refund is in excess of the credit card payment, the rest will go as an e-check if you set up direct deposit, or as a check. The Service fee will not be refunded.

Contact:

Enrollment Services
Phone: (231) 995-1035
Email: sfs@nmc.edu

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