NMC Technology Help Desk

We're here to help!

NMC's Technology Help Desk provides first-tier technical support and connection to second-tier technical support to NMC faculty, staff, and students in assisting with their computer and telecommunications needs.

We gladly support the following NMC hardware and software applications: Google Email and apps, Self-Service, Banner, computer hardware/software, printing, audio/visual classroom projection, bandwidth, eLearning (Moodle, Ensemble), lecture capture, password/login issues, voice technology, web, and academic applications.

NMC Jump Start Campus Technology Packet »

Technology Help Desk Chat

Contact options and hours

Contact Options

  • Call Us – (231) 995-3020
  • Online Ticket Submission (24 hours) – SUBMIT A HELP DESK TICKET »
  • Chat – see above
  • In-Person Assistance – Tanis Lower Level 51 and Student Success Center

For non-technical issues, please call our switchboard at (231) 995-1000 or toll free at (800) 748-0566 to direct your call to the appropriate department.

Hours

Tanis Building, Office 51 (including Phone, Chat, and In-Person Assistance)

  • Monday–Friday: 8 a.m.–5 p.m.

Student Success Center (including Phone, Chat and In-Person Assistance).

  • Tuesday & Wednesday: 5 p.m. - 8 p.m.
  • Saturday: 12 noon–4 p.m.

Closed dates

  • June Closed Sundays
  • July 3, 4, and Sundays
  • August 15, 22 and Sundays

NMC Password Self Service

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Related links

Internal Resources

"Internal" resources are restricted to NMC employees and/or students, and require a valid NMC ID to access. The link opens a new browser window.

Employee Resources - Technology Support services
(login required) »

  • CMS/Web Support
  • Datamart

Systems status

There are currently no known system problems.

To report system problems, contact the Technology Help Desk at (231) 995-3020.

System maintenance

Information Technology maintenance is typically conducted weekly from 10 p.m. Thursday until 7 a.m. Friday.

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What We Support...

  • Google Email and apps
  • Self-Service
  • Banner
  • Computer hardware/software
  • Printing
  • Audio Visual/Classroom Projection
  • Bandwidth
  • Network
  • eLearning (Moodle, Ensemble)
  • Lecture Capture
  • Password/Login Issues
  • Voice Technology
  • Web
  • Academic Applications
Section Navigation Student Services & Resources