Systems status

There are currently no known system problems.

To report system problems, contact the Technology Help Desk at (231) 995-3020.

System maintenance

Weekly, the NMC Self-Service is unavailable for login from 11:30 p.m. Saturday until 1 a.m. Sunday.

SSLVPN INSTRUCTIONS

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How To spot "Phishing"!

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How to Connect to NMC Wireless

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What We Support...

  • Google Email and apps
  • Self-Service
  • Banner
  • Computer hardware/software
  • Printer Issues
  • Audio Visual/Classroom Projection
  • Bandwidth
  • Network
  • eLearning (Moodle, Elluminate, and Ensemble)
  • Lecture Capture
  • Password/Login Issues
  • Voice Technology
  • Web
  • Academic Applications

NMC Technology Help Desk

We're here to help!

NMC's Technology Help Desk provides first-tier technical support and connection to second-tier technical support to NMC faculty, staff, and students in assisting with their computer and telecommunications needs.

Technology Help Desk Chat

Spring 2014 Contact options and hours

Contact Options

  • Call Us – (231) 995-3020
  • Online Ticket Submission (24 hours) – SUBMIT A HELP DESK TICKET »
  • Chat – see above
  • In-Person Assistance – Tanis Lower Level 51 or Student Success Center (see hours listed below)

For non-technical issues, please call our switchboard at (231) 995-1000 or toll free at (800) 748-0566 to direct your call to the appropriate department.

Hours

Tanis Building, Office 51 (including Phone, Chat, and In-person Assistance)

  • Monday–Friday: 8 am – 5 pm 

James Beckett Building Room JB204 Lab (including Phone, Chat and In-Person Assistance)

  • Monday–Thursday: 8 am – 9 pm 
  • Friday: 8 am – 5 pm 
  • Saturday: Noon – 4 pm   
  • Sunday: 3 – 8 pm 

NMC Password Self Service

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Related links

Internal Resources

"Internal" resources are restricted to NMC employees and/or students, and require a valid NMC ID to access. The link opens a new browser window.

Employee Resources - Technology Support services
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  • CMS/Web Support
  • Datamart

Student
Services & Resources