NMC Technology Help Desk
We're here to help!
NMC's Technology Help Desk provides first-tier technical support and connection to second-tier technical support to NMC faculty, staff, and students in assisting with their computer and telecommunications needs.
We gladly support the following NMC hardware and software applications: Google Email and apps, Self-Service, Banner, computer hardware/software, printing, audio/visual classroom projection, bandwidth, eLearning (Moodle, Ensemble), lecture capture, password/login issues, voice technology, web, and academic applications.
Technology Help Desk Chat
Contact options and hours
- Call Us – (231) 995-3020
- Online Ticket Submission (24 hours) – SUBMIT A HELP DESK TICKET »
- Chat – see above
- In-Person Assistance – Tanis Lower Level 51 and James Beckett Building 214
For non-technical issues, please call our switchboard at (231) 995-1000 or toll free at (800) 748-0566 to direct your call to the appropriate department.
Tanis Building, Office 51 (including Phone, Chat, and In-Person Assistance)
- Monday–Friday: 8 a.m.–5 p.m.
James Beckett Building 214 (including Phone, Chat, In-Person Assistance, and Lab computers).
- Monday - Thursday - 8 a.m. - 9 p.m.
- Friday: 8 a.m. - 5 p.m.
- Saturday: 12 noon–4 p.m.
- Sunday: 3 p.m. - 8 p.m.
NMC Password Self Service
(Links open new browser windows)
"Internal" resources are restricted to NMC employees and/or students, and require a valid NMC ID to access. The link opens a new browser window.
- CMS/Web Support
There are currently no known system problems.
To report system problems, contact the Technology Help Desk at (231) 995-3020.
Information Technology maintenance is typically conducted weekly from 10 p.m. Thursday until 7 a.m. Friday.
NMC VPN INSTRUCTIONS
NMC email to print INSTRUCTIONS
How To spot "Phishing"!
How to Connect to NMC Wireless
What We Support...
- Google Email and apps
- Computer hardware/software
- Audio Visual/Classroom Projection
- eLearning (Moodle, Ensemble)
- Lecture Capture
- Password/Login Issues
- Voice Technology
- Academic Applications