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Information on COVID-19 / Coronavirus

Under unusual and difficult circumstances, NMC instructors and staff are here to keep instruction moving forward with as little interruption as possible. This site will be updated as necessary to provide help for students.

Summer and Fall 2021 classes are being offered in multiple formats to provide flexible scheduling. This is a reference page to help you navigate this extraordinary circumstance.

The Goal = Keep Learning

This page was created to provide students resources and support as they keep learning. NMC aims to approach all aspects of academic continuity with compassion, care, and flexibility.

Summer and Fall 2021 Schedule

The Summer and Fall 2021 course schedules are now available. This course schedule reflects course formats that maintain safety and give students flexibility. Current students can register for classes here, and everyone can browse the class schedule here.

Learn more about the Summer/FALL Schedule here.

Hawk owl ready

Be well: Our main priority is your health. Please check health information on the NMC COVID-19 Update page.

Be proactive: The more you plan in advance the more you will be prepared. Update your contact information with NMC. Check your NMC email often for guidance from the college and individual faculty about courses. Use this Adjusting Your Study Habits guide from the University of Michigan to make a study plan.

Embrace integrity: Continue to adhere to the NMC Academic Integrity Policy.

Practice flexibility: Your instructors may be learning new things as well. They will be looking at creative ways to deal with assignments, exams, discussions, avenues for student submission of their work, etc. In the end, just put your best foot forward and be open to change.

Use strategies for successful online learning: Use these COVID-19 Strategies for Online Learning Success to help navigate the transition from face-to-face to online learning.


During this time, things are likely to change quickly as the college community makes adjustments. It is very important to be aware of communication from your instructors and it is the responsibility of students to check their NMC email. If your instructor plans to use an alternative means of communication, like Remind, they will let you know.

Technology Help desk

For all immediate technology concerns, please contact the NMC Technology Help Desk. The Help Desk provides support to students, instructors and staff who are experiencing technical difficulties. We gladly support NMC students with the following applications: Google email and apps, Moodle, Microsoft Office Suite, Self-Service, on-campus computer hardware/software, printer issues, password issues, web, and academic applications. We also provide free Microsoft Office 365. If you have other technical issues, please give us a call and we will either answer your question or send you in the right direction.

Internet and Mobile Carrier Options

If you need assistance to obtain low-cost Internet, contact your Internet Service Provider or Mobile Carrier. 

WiFi Options

If you’re in need of a secure WiFi connection, campus buildings are open with appropriate social distancing and mask requirements in place. Or you can log on to NMC’s WiFi network from your vehicle while in NMC parking lots. For the strongest WiFi signal, refer to these maps. For the best WiFi reception, park as close to the building as possible, and park facing the building.

To check out Chromebooks and WiFi Hotspots, please fill out the Request for Chromebooks & WiFi Hotspots.

WiFi is also available in downtown Traverse City through a partnership between the Traverse City Downtown Development Authority and Traverse City Light & Power, though the connection has a 60-minute time limit. Online sources for locating other free WiFi hotspots include Yelp, Wi-Fi Space, WiFi Map and Wiman. (Note that many are password-protected.)


Moodle is Northwestern Michigan College's learning management system. Your instructor will use Moodle for many different things, including sharing content, posting assignments, creating discussions, and posting grades. Basically, you can think of Moodle as an online classroom. If you’re not comfortable using Moodle, you can complete the Online Learning Orientation.

Zoom Videoconferencing

Zoom is a video conferencing platform that your teacher might use to hold a class or do office hours. This real-time connection will allow your teacher to replicate your face-to-face class as closely as possible.

Your instructor will share a link with you to their Zoom session, and at your class time, you will need to click this link to access the video conference. Or they may share links with a Meeting ID that you will need to enter when prompted to join the video conference. You may be prompted to download Zoom. If this happens, follow the prompts to download and install Zoom. If you are not prompted to download the program, you can access the meeting through your browser by clicking “click here to launch the meeting.” If you’re using your phone, you will need to download the Zoom app (iOS) (Android). Alternatively, if you do not have access to a smartphone or data/wi-fi, you can call into the session through a telephone number that your instructor will provide.

The following video provides more information about joining a Zoom call.

For the best experience, we recommend using a pair of headphones when connecting to a Zoom session.

Google Suite

NMC is a Google Education institution and instructors may choose to use Google Drive apps like Docs, Sheets, Slides or Forms as part of their instruction. Here are some helpful guides about these tools:

Google Meet

Google Meet (formerly Hangouts) is a video conferencing app that can be accessed from Google Hangouts Chat or from a Google Calendar invite. While it does not have all the same tools as Zoom, it is a great tool for collaboration with your fellow students. Use this Guide to Google Meet to become familiar.


If you are a student at NMC, and you have a disability that substantially limits a major life activity, you can contact Disability Support Services and you may be eligible to receive accommodations. DSS recognizes that accommodations may be required in order to assist individuals in maximizing their educational experience.

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Student Services

  • Student Services are still available. Contact us today!
    • Please leave a message and your call will be returned as soon as possible.
    • You may not recognize the number returning your call or it may appear 'unlisted'.

Student FAQs

Virtual / Online Tools

Online Learning Orientation

Nervous about online classes? An online learning orientation (separate from new student orientation) is available with tips and hints for success. It should take 45 minutes to one hour to complete.

Check out online learning FAQs here.

Resources are also available through the Student Success Center and your individual instructor. Please reach out with concerns.

Quick Links

Michigan Community College Association COVID-19 Resources

While ensuring the health and safety of your college campus community, helpful resources to guide the non-academic needs of your students can be found below.

The MCCA Coronavirus page provides links to all of the Michigan community colleges Coronavirus information pages and resources to support online learning.

MiBridges - This is an all-inclusive website that allows students to apply for state benefits and locate local resources to meet their non-academic needs. Through this no-cost platform, students can apply and/or locate healthcare coverage, food assistance program, cash assistance, child development & care and state emergency relief.

Mi211 - This is a platform used to locate specific resources in your community. You do not need to create a login to use this resource and can support you in locating resources in your community. These resources include food banks, housing, utility expenses, animal shelters and more.

National Domestic Violence Hotline and Reporting Child Abuse and Neglect - As social distancing is encouraged and students are spending more time at home, this resource may be helpful as students navigate their home environment.

National Suicide Prevention Hotline - This resource provides 24/7, free and confidential support for people in distress, prevention and crisis resources for you or your loved ones, and best practices for professionals. To speak to a counselor now, please call the Lifeline at 1-800-273-TALK (8255).

Internet Access - AT&T, Charter, Comcast all have resources available at a discounted or free rate. EveryoneOn is an additional site that helps people find free and low-cost internet and low cost computer offers based on their zip code search.

Consumers Energy and DTE Energy - Both companies are suspending shutoffs for non-pay for low-income and senior customers beginning March 16, 2020 through April 5, 2020. These time frames could be adjusted depending on the spread and severity of the virus. If you have questions or need assistance, Consumers Energy can be reached at 1-800-477-5050 and DTE Energy can be reached at 1-800-477-4747.

Unemployment Insurance Agency - Governor Whitmer expanded access to unemployment insurance for Michiganders.

COVID-19 Screening Options - Offered at no cost and facilitated by Spectrum Health via phone or virtual chat.